Contact
Write to us.
Support, privacy and safety all reach the same inbox, read by people.
Draft — pending legal review. This text is a plain English draft and is not final. Last updated 11 November 2026.
Email us at
support@heycuddlo.pro
Copy the address into your email app. Please do not paste chat messages or payment card details into emails.
Account and billing
Include the email you sign in with. You can cancel Plus yourself in Billing.
Privacy requests
Download or delete your data yourself on Your data, turn off ad sharing on Your Privacy Choices, or write to the address above with “Privacy request” in the subject.
Safety reports
Write with “Safety” in the subject. If someone is in danger, contact local emergency services first (in the US, call 911, or call or text 988 for a mental health crisis).